Privacy Policy

Last updated January 18, 2025.

OrbitFX (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

1. Information We Collect

• Personal Data: Full name, address, date of birth, ID documents (for KYC verification).
• Contact Data: Email address, phone number, communication logs with support.
• Transaction Data: Deposit and withdrawal history, wallet addresses, and trade activity.
• Technical Data: Browser type, IP address, device identifiers, and login timestamps.

2. How We Use Your Information

• To verify your identity and maintain account security.
• To process deposits, withdrawals, and trading activity.
• To comply with Anti-Money Laundering (AML) and regulatory requirements.
• To send you account alerts, service updates, and compliance notices.
• To analyze platform performance and improve user experience.

3. Data Protection and Storage

• Your information is stored securely using encryption and access control protocols.
• We do not store full payment card data or CVV numbers.
• Data is retained only as long as necessary to meet legal or operational requirements.

4. Sharing and Disclosure

• We do not sell or rent your personal information to third parties.
• We may share data with regulated financial partners, compliance providers, or legal authorities if required by law.
• All partners and vendors must adhere to equivalent data protection standards.

5. Your Rights

• Request access to the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent for data processing where applicable.

6. International Data Transfers

Data may be processed on secure servers located in Canada, the United Kingdom, or the European Union, in accordance with GDPR and equivalent privacy laws.

7. Security Measures

• All communications are protected via SSL/TLS encryption.
• Account data is secured with multi-factor authentication (2FA).
• Access to data is restricted to authorized personnel only.

8. Updates to this Policy

OrbitFX may update this Privacy Policy from time to time. Changes will be posted on this page with a revised update date. Your continued use of the platform constitutes acceptance of the updated terms.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@orbitfx.exchange.